Dna Transcription, Translation Quiz Study Guide Essays

Dna Transcription, Translation Quiz Study Guide Essays Dna Transcription, Translation Quiz Study Guide Paper Dna Transcription, Translation Quiz Study Guide Paper Study Guide 3/1/11 1. Describe the three parts of a nucleotide and how they bond to form a nucleotide. The three parts of a necleotide are a carbon sugar, a phosphate group and a nitrogenous base. The carbon sugars bond to the phosphate groups by covalent bonds while the nitrogenous base bonds with it’s compliment by hydrogen bonds. 2. Summarize the role of covalent bonds and hydrogen bonds in the structure of DNA. The role of covalent and hydrogen are as follows. ydrogen bonds, being easy to break, allow the DNA to break so that copies can be made. Whereas covalent bonds keep the sugar and phosphate together, which allows proper placement and structure. 3. Relate the role of the base pairing rules to the structure of DNA. The bases in a strand of DNA relate to the base pairing rule due to the combination of GC and AT, make equal strand, that is held together by a hydrogen base. 4. What is the primary function of DNA? What is DNA long chains of? The pri mary function of DNA is to code for information. DNA consists of long chains of amino acids. 5. State the names of the nitrogenous bases using purines and pyrimidines . The bases in a strand of DNA relate to the base pairing rule due to the combination of GC and AT, make equal strand, that is held together by a hydrogen base. 6. Explain Chargaff’s rule of base-pairing. Chargaff observed that the percentage of adenine equals the percentage of thymine, and the percentage of cytosine equals that if guanine in the DNA of a variety of organisms. So being opposites, they attract. A to T and C to G. 7. Show how dehydration synthesis (condensation reaction) bonds occur at 2,3 and 5 prime carbons of sugar. Monomers join together to form polymers by removing water to form covalent bonds. It takes OH from sugar on the 5th carbon and takes H from phosphate group to kick off water and form covalent bond. 8. Explain how the DNA double helix is formed using 3’-5’ linkages, anti-parallel strands, complementary base pairing and hydrogen bonds. As the DNA strands separate, free nucleotide monomers from hydrogen bonds with the exposed nitrogenous bases by the process of complementary base pairing. Also one side called the leading strand when reproducing goes from 3’ to 5’, but the lagging strand due to anti parallel strands has to go from 5’-3’ this is another factor in the double helix. 9. Understand the importance of the enzymes responsible for DNA replication. The role of helicases , and the role of poylmerases are as follows: polymerases add complementary nucleotides to each of the original strand of DNA, as well as replicating, and reparing. Helicases, on the other hand, separate the DNA strands, breaking the hydogen bonds between the complementary nitrogenous bases. 0. When and where does the process occur? What is the significance of DNA replication? In the nucleus for the purpose of repairing the body. 11. Explain semi-conservative replication and how it related to our outside simulation. DNA is a semi-conservative process because it uses half of the original DNA strand, and a new, freshly replicated stand. 12. Explain transcription. creatin g a complementary RNA copy of a sequence of DNA 13. Where does it occur? What is involved in the process? Transcription occurs in a the cells nucleus. 14. Given a genetic code- be able to find amino acids based on the chart. Will do 🙂 15. Given a DNA strand, be able to find complementary strand, the mRNA to it, and the tRNA to the mRNA. Will do as well 🙂 16. During translation- what components must be aligned for the process to happen? Where does this occur? Why? Each of the 20 amino acids must be aligned with their corresponding codons. It occurs in the ribosome just as the strand is being ready to replicate to allow the correct amino acid to attach and align with the correct codon. 17. What are the different types of RNA? Messenger RNA, Ribosomal RNA, and Transer RNA. 18. What are the differences between DNA and RNA? In DNA the A matches with a T and a G matches with a C, but in RNA goes from A to a U and G to C. Also RNA is in short one sided strands and DNA is in a double sided double helix long strand. 19. How is DNA changed into RNA? Why is it important for this process to occur? RNA Helicase attaches to the promoter and seperates the DNA in one section. Then the polymarase RNA comes and matches up with the DNA (AU)( GC). 0. How is DNA related to how proteins are made? Proteins are created from the messages the DNA send out in the form of RNA. Then the RNA is turned into a protein using amino acid chain that is made in the ribosome. 21. Explain what enzymes are significant to transcription. RNA polymerase and also DNA polymerase 22. Explain the process of translation. In translation, messenger RNA produced by transcription is decoded by the ribosome to produce a specific amino acid chain, or polypeptide, that will later fold into an active protein

The Duties and Objectives of Elementary School Teachers

The Duties and Objectives of Elementary School Teachers The role of a teacher is to use classroom instruction and presentations to help students learn and apply concepts such as math, English, and science. Teachers prepare lessons, grade papers, manage the classroom, meet with parents, and work closely with school staff. However, being a teacher is much more than just executing lesson plans. In todays world, teaching is a multifaceted profession; teachers often carry the roles of a surrogate parent, class disciplinarian, mentor, counselor, bookkeeper, role model, planner, and many other related roles. Elementary school teachers play an important role in the development of students. What students learn in their formative years can shape the men and women they will become. The Third Parent The role of a teacher is clearly more than just planning and executing lesson plans. In some senses, because the teacher spends so much time with the students, she or he can become the students third parent. Teachers can be a constant positive role model for their students, particularly for children that lack a solid family foundation. Of course, the teachers role as a semi-parent depends to a large extent on the age and grade of the children they teach. The kindergarten teacher develops basic skills in her children that are necessary to excel and progress to the next year, while a teacher in the intermediate grades teaches specific information about a particular subject. A Teachers Role in Todays World Teachers roles today are considerably different than they used to be. Teachers were once issued a specific curriculum to teach, and a set of instructions on how to teach it, using the same methods for all students. In todays world, a teachers role is quite multifaceted. Their job is to counsel students, help them learn how to use their knowledge and integrate it into their lives so they will become valuable members of society. Teachers are encouraged to adapt learning methods to each individual students learning, to challenge and inspire them to learn. The modern teaching profession is also about taking on broader roles to promote education. Teachers often: Work with politicians, colleagues, and community members to set clear and attainable standards for their studentsParticipate in the decision making that helps to deal with the problems that affect the students learningMentor new teachers to prepare them to teach the youth of today Teacher Duties Duties of elementary school teachers include: Planning lessons that teach specific subjects, such as math, science, and EnglishTeaching lessons in whole-group or small-group configurationsAssessing and evaluating students abilities, strengths, and weaknessesPreparing students for standardized testsCommunicating student progress to parentsDeveloping and enforcing classroom rulesSupervising children in extracurricular activities (such as lunch, playground)Conducting in-class activitiesPlanning field trips Teacher Standards In the United States, standards for teachers are set by state and federal law and supported by state and national teacher organizations such as the National Education Association and the American Federation of Teachers. In addition to regularly scheduled parent-teacher conferences and open-houses, many schools have parent-teacher organizations, in which parents have an opportunity to discuss their concerns about the roles of teachers in schools today. Resources and Further Reading â€Å"Kindergarten and Elementary School Teachers.† Bureau of Labor Statistics Occupational Outlook Handbook, U.S. Department of Labor, 8 May 2019.Ryan, Mary, and Terri Bourke. â€Å"The Teacher as Reflexive Professional: Making Visible the Excluded Discourse in Teacher Standards.† Discourse: Studies in the Cultural Politics of Education, vol. 34, no. 3, 24 Aug. 2012, pp. 411-423.Taack Lanier, Judith. â€Å"Redefining the Role of the Teacher: Its a Multifaceted Profession.† Edutopia, George Lucas Educational Foundation, 1 July 1997.

The Instructors Leadership Case Study Example | Topics and Well Written Essays - 500 words

The Instructors Leadership - Case Study Example We are motivated using the rewards of being to learn something in class and getting good grades and inversely, we will get failing grade and be admonished if we do not do well in class. As a leader, Terence Fletcher is a wise figure because the class looks up to him. There is so much we can learn from him and we respect him very much. He is also our role model. In class, he is always around to help us with our lessons and even pushes to perform. He motivates his class to believe in themselves that they can anything if they want it. The class could feel that he really wanted us to succeed not only in his subject but also in whatever endeavor we would like to be. Only that sometimes Terence Fletcher pushes some of his student hard which touches them in a wrong way that instead of being motivated, they felt being pushed too hard. Terence Fletcher encourages open communication with his class as part of his leadership style. He encourages to articulate ourselves not only as part of the subject of encouraging us to think but also as a method of his leadership of knowing and communicating with the students to make teaching more effective. 2. Our instructor’s leadership style is effective to some students and not effective to some. While we understand that it is the job of a teacher to motivate and push student’s to learn, each student has different learning styles and pace. After all, as the lecture of Fiedler’s Contingency Theory states, â€Å"Leader’s effectiveness depends on the fit between leader’s style and situation† which means that an effective leader or teacher adjusts according to the situation or the need of the student. For most students, our teacher’s leadership of encouraging us to do anything and helping us succeed is effective but applying the same style to all students may not work all the time. Some students like to pace their learning and does not feel motivated when they are pushed too much that instead of being motivated,  they felt being pushed too hard.

LANGUAGE, POWER & IDENTITY Essay Example | Topics and Well Written Essays - 1500 words

LANGUAGE, POWER & IDENTITY - Essay Example Variants of such are all observed and spoken having only minor linguistic, social and ideological differences. However, countries having English as their first language, owe to protect and preserve it from foreign influences, displaying minor differences at large. Since the dominancy of English with the British World dominance in the 19th Century, the English Language not only progressed but became the language of International Business, Diplomacy and Science. Being the official Language of United Nations and International Olympics Committee, English seems to be the common medium of communication between countries, owing to its effectiveness as a global language. It is estimated to be spoken by 750 million people around the world as their first language. However, the public debate about the English Language’s notion of standards has come into view since the 1980’s. The concern had resulted in the devising of a National Curriculum for English. But the drive for national individuality and integrity has failed to achieve the target as arthrography of every language is dependent on its context, pronunciation and structure. Standard English Standard English is notoriously hard to define. The concept and notion of Standard English lacks reference and base. Standard English is associated with authority, discipline and traditional, moral and social order.   It is a form of a dialect, with no local base of reference as to where it is originally originated from (AGER, MUSKENS and WRIGHT, 1993). Historically, English emerged from the combination of Celtic Language of the Britain inhabitants, which was mixed with the language of the emigrating Angles, Saxons and the Jutes. Hence, it is often taken as the different combinations of the linguistic features. In correct or more conceptual sense, it is taken as a written per formative. Orthography, grammar and vocabulary are chiefly what matter, or they in fact can be the definition of Standard English as differe nt countries where English is chiefly used like U.S, U.K, New Zealand, Canada etc. all strive towards maintaining their international identity and so the variations in Standard English occur region wise in terms of pronunciation and context but the written grammar, vocabulary and orthography remains similar. Variations in Standard English’s notion The attitude towards Standard English and its identity is different to all. It differs on the ideological, social and linguistic differences or mindsets. The philosophy and anthropology of every language is based on its use, which in turn is influenced by the history, culture and traditions of the people using the language. Cultural and ideological mind frame influence lifestyle and so the dialect of the people living in a region or a community. Even in a country, national language spoken in different provinces is spoken in different pronunciations as regard to the cultural influence on the language. Similar is the case with Standar d English- there is no standard pronunciation. It is the identity badge of a social group and must be handled properly and with all due respect (FAIRCLOUGH, 2001) A local unit comprising of members of common locality and primary interaction develop Speech community, contributing to the social effects of a society on a language. Thus, English is the mosaic of small speech communities as there exists Texas Speech community for there are London and Bostonians, Harvard speech community fo

Hunger Games Essay Essay Example for Free

Hunger Games Essay Essay In the novel The Hunger Games by Suzanne Collins the characters are put to the ultimate test to survive or end up dead. In dangerous and life threatening wilderness situations, one needs hunting skills, physical strength and mental strength in order to overcome the odds. One needs hunting skills to overcome the odds in a dangerous or life threatening wilderness situation. Peeta mentions Katniss’s hunting skills â€Å"She’s excellent, my father always comments on how the arrow never pierces the body, she this everyone in the eye†. This quote shows that if Katniss is ever starving she can rely on her skills to guarantee her a kill. Katniss also killed a deer with her bow, so she could provide food for her family so they did not starve and die. If you did not have good skills with a bow you would not be able to take down a deer, and if you relied on that for food you would probably starve. Also when Katniss finds the careers supplies she shoots the bag of apples so they fall and trigger the mines. By shooting the bag of apples it shows how accurate Katniss is with a bow, you also need this accuracy for hunting and killing in the games, and real life to guarantee a kill. Along with hunting skills one will need physical strength to overcome the odds in a life threatening wilderness situation. Katniss: â€Å"I’m fast though, and by the time they’ve reached the base of my trunk I’m twenty feet up†. If you were out in the wilderness and you had to climb a tree you would need physical strength like Katniss had. Another example of physical strength, Katniss: â€Å"I can see the muscles ripple in Cato’s arms as he sharply jerks the boys head to the side†. When Cato kills the boy it shows that you will need physical strength if you ever had to engage in hand to hand combat. Along with hunting skills and physical strength you also need to have mental strength. Katniss: â€Å"the Tracker Jackers begin to buzz and I can hear them coming out, back and forth, back and forth, the branch with the nest crashes down through the lower branches†. Sometimes you will just have to push through things, even if they hurt and in the end it will pay off, you just have to want it bad enough. Another example of mental strength is when Katniss is forced to pretend to love Peeta.

Gods and Generals Essay -- Essays Papers

Gods and Generals The American Civil War was a military conflict between the United States of America (the Union), and 11 secessionist Southern states, organized as the Confederate States of America (the Confederacy). It was the culmination of four decades of intense sectional conflict and it reflected deep-seated economic, social, and political differences between the North and the South. Many books have been written on this â€Å"first modern war† describing how over 620,000 men were killed. Jeff Shaara goes deeper and explores the personal conflicts of four historical figures, two from the South and two from North: General Lee, General Jackson, Colonel Chamberlain, and Hancock. Robert E. Lee’s story began with a dilemma; he had to decide whether to stay to fight with the army he has been serving for 30 years or to resign and go to Virginia to defend his home. Life in the army had ruined his life, â€Å"He had missed a father’s great joy of watching his children grow and learn... [and] try not to think about what his career had done to his family.† (Pg. 11) Throughout Part 1, Lee feels something missing from inside him: the feeling of action, of war. While in Texas, General Winfield Scott asks Lee to serve as second in command of the Union Army, but due to the possibility that Virginia could also secede, he declines. Still yearning for action, he accepts the command of the Provisional Army, the defense forces for the state of Virginia. He goes on to recruit Major Thoma...

Gap Model

Gaps Model of Service Quality Table of Contents Executive Summary3 Customer Gap4 Example of Customer Gap4 Listening Gap5 Example of Listening Gap6 Standard Design And Standard Gap7 Example of Design and Standard Gap8 Service Performance Gap9 Example of Service Performance Gap10 Communication Gap11 Example of Communication Gap12 Closing Gap12 Diagram of Gap Model of Service Quality 13 Bibliography14 Customers realize that the current system is not flawless. Companies see that providing better service quality will create and obtain the customers loyalty, continuation of business and enhance the quality of the organization.Service quality is suppose to be consistent, reliable and accountable for any business, however gaps in service quality can lead to unsatisfied customers and loss of business. The Gaps Model of Service Quality is used to fix the gaps of the service that is being provided. They include: †¢ The Customer Gap- The difference between customer’s expectations and perceptions. †¢ Gap 1 (Listening Gap) –The difference between the customers expectations of service and the companies understanding of those expectations. Gap 2 (Service Design and Standard Gap) – The difference between the company or firm understanding the customer expectation and development of customer-driven service designs and standards. †¢ Gap 3 (Service Performance Gap) – Represents the development of customer-driven service standards and the actual performance by the companies employees. †¢ Gap 4 (Communication Gap) -The difference between the service delivery and the service providers external communications. †¢ Closing Gap- Closing gaps 1-4 and keeping them closed.Real life experiences are a way to illustrate how gaps in service quality can be addressed and predetermined in every day life. Possessing too many gaps in a service that are left unnoticed or unfixed can lead to a decline in the company and the overall reputation of the business. Learning how to close the Gaps is a way to reflect the type of foundation and service quality that the business will demonstrate through services. Customer Gap The Customer Gap is critical in delivering quality service as it is the backbone of the model. The Customer Gap is the difference between customer expectations and perceptions in service quality.Customer expectations deals with what a customer believes should or will happen in the service. In order to deliver quality service the firms need to close the gap between what the customer expects and what they perceive will happen (Services, 32). Managers can find this hard to do because in some cases they are not in direct contact with the customers; rather it is their employees that are. This can be a problem because it is important to get a clear understanding of the customer’s wants and or needs to fulfill the customer’s expectations (Bianca, 1).The customer’s behavior does have an effect on the qu ality of service that they feel they are provided with as well. Example of Customer Gap An example of this would be my last trip to Applebee’s. I was not too fond of going to Applebee’s because the last time I went I expected my food to be a certain way but it did not come out that way. The staff and even the managers seemed to give me a problem because my food was not cooked to my liking. A new store opened up in Yonkers so I decided to try out the new restaurant with my family.Already having a chip on my shoulder about going was enough to make me not hungry. However their service was amazing from the minute we walked into the door to when we walked out. Everyone had a kind smile and was very attentive to my families’ special needs. They also payed close attention to my nephew who loved the attention. The food came out fast and tasted amazing and was every bit to my liking. One meal came out wrong, or not to my father’s expectation and they kindly took i t back and fixed what he wanted.Applebee was fulfilling their mission to have every customer leave happy, and the next thing we knew the manager came over with another drink as my father waited for the meal and then he brought it to the table himself and apologized. They had great deals that did not break our pockets and they did not rush us. Overall the experience was exceptional and we now make it our weekly dinner stop. Applebee’s staff changed my feelings about their restaurant. The manager devoted their time to us, and proved that the company understands the customer’s expectations as well as their perceptions of service quality.Listening Gap Gap 1 also known as the Listening Gap is the difference between the customers expectations of service and the companies understanding of the customers expectations. As stated in the customer gap another cause for this gap is because a firm is not meeting the expectations of the customers or the firm is faulted for not knowing what these unique expectations are. This again can be because the managers lack direct communication with the customer or even because they are not prepared to address the situations at hand.This is a problem because upper management or whomever is in charge can start a bad pattern of bad decision making which initially will provide bad quality service to the customers. There are four key factors that are responsible for the gap in provider gap one which includes inadequate marketing research orientation, lack of upward communication, insufficient relationship focus and inadequate service recovery. Inadequate marketing research can cause a large gap because the firm has insufficient marketing research which means that the firm does not acquire adequate information from the customers.Firms should use customer interviews or surveys to get feedback to see if they are reaching the customers expectations in order to stay closer to the customer. Lack of communication between management a nd the customers is a reoccurring problem in some firms because there is little direct communication if any on behalf of management (Service, 1). There can also be a lack of communication between the employees and management which creates havoc in the company because employees do not understand what management knows or is expecting. Firms also show lack a of relationship focus which is crucial (Services, 34-36).Keeping communication with current customers should be top priority rather then focusing only on new customers. This happens when firms worry more about new transactions then they do about the relationship with existing customers. The gap continues to widen with insufficient service recovery which is critical in provider gap 1. This happens when the firm does not take the time to listen to the customer’s complaints or when they do not make amends when something has gone wrong. Service recovery strategies are used on behalf of the firm to guarantee ways to fix the probl em or their unfulfilled promise.This is a huge problem because if the situation is not properly fixed then the gap continues to widen. Example of Listening Gap I currently have Sprint as my cell phone provider and I absolutely hate calling if there is something wrong with my bill, and I’ve only had to do it three times. When I call I get connected to the customer service department and give them all my information. From there they transfer me over to the billing department. At the billing department I have to explain myself again and then I get put on hold.Most of the time its not long but then I have to get switched to another department, then I have to explain myself all over again and the more it happens the more frustrated I get. I immediately get upset and wonder, â€Å"If I pay my service on time every month then why they can’t they provide me with the exceptional customer service that they promised? † I am a paying customer and I except not to be transfer red around and for you to solve the problem for me. It’s just that simple. Miss communication is a big problem with Sprint but if you are paying for something you want it to work right.This is a good example of Gap 1 because there are many people listening to my problem but no one can seem to help me. This does hurt my relationship with the company because if problems like this continue to happen because of miss communication it will lead me in the direction of a new cell phone service. Standard Design and Standard Gap Provider Gap 2 also known as the Service design and Standard Gap is the difference between the company or firm understanding the customer expectation and development of customer-driven service designs and standards.Most companies have a problem with this because they experience difficulty when they are translating customer expectations into quality necessities that employees would be able to understand and then be able to perform. The service design and standar ds gap include poor service design, absence of customer-driven standards and inappropriate physical evidence and servicescape. In any firm an important component of the business is to have a solid marketing strategy that everyone in the firm understands as well as maintain and presents their understand to each customer.All people involved with the company need to be on the same page working with the same concepts which are usually the customer needs and expectations or else there will be a large gap (Brown, 2). Having the same vision creates an understanding of a new service or an existing one. In order to avoid this gap it is important for the company to design a service that is developed and or improved as carefully as possible avoiding oversimplification and incompleteness.Not understanding the customer’s standards creates a situation in which the standards do not reflect the customer’s expectation then the quality of service to the customer is going to suffer. When the standards do reflect the customer’s expectations then the company will most likely do extremely well and will have a positive impact on the company. The servicescape is the way the service is delivered such as reports, signage, or equipment (Services,36-38). By effectively understanding the customer driven standard, physical evidence, and servicescape the firm will be able to close both the customer gap and Gap 2.Example of Standard Design and Standard Gap For this example of Service Design and Standard Gap the instance that I recall that affected me was a cruise that I took in the Caribbean. I had gotten sick and was sent to the ship infirmary. They had two nurses that took care of me. The only problem was an hour later a new shift of nurses came in. The two new nurses were very different then the first two and did everything completely different. The first two nurses new that I was sick with my Diabetes but they said that they were going to take care of me and re hydra te me.The second shift thought that I was too sick and wanted to send me off the ship to a hospital. The only problem with this situation was they were not thinking in the best interest of me. They were thinking of the easiest way to get me off the ship for liability purposes. The second shift ladies kept fighting with the first shift ladies right in front me like I was not there. It made me feel very uncomfortable and scared on top of being sick. As they were fighting back and forth and from what I could hear they both had two very different ideas and different topics during their fight.It seemed to me that their vision and understanding of the rules and regulations were two very different missions. To me it seemed like their entire strategic plan was different. The worse part was they were showing this through their argument. They were all very unprofessional but the second shift didn’t seem to keep my best interest up front. My expectations were to feel comfortable and be taken care of in a quality manor. This was not done therefore to me there was a large gap in service design and the standard gap. Service Performance Gap The Service Performance Gap is the third gap in which the firm is doing well.However like any company they are going to make sure that everything is in place from systems to the people and make sure the service is being delivered to its highest. This model represents the development of customer-driven service standards and the actual performance by the company employees. The gap will widen if the service delivery falls short or the standards are not backed up by support (Service, 1). Therefore employees should get paid according to how well they are doing their job and exceed the customer’s expectations . There are many reasons why a gap could widen, and most involve the human resource department.This is by the company not hiring the right person for the job. As in they do not have good teamwork, they lack empowerment, there ’s inappropriate compensation or even inadequate technology. The customer is another factor in the service performance gap. The customer needs to play their positive role as well. Customers can negatively influence their quality of service by simply using too much of the providers time or becoming disruptive to other customers. The gap can also be because the capacity of inventory is underutilized or over utilized.For example when the company’s capacity is inadequate to handle the company will loses sales. Operating strategies such as cross training would be a way to manage the supply of the company. It is important to motivate and control the mediators to meet the company’s goals (Services, 38-39). Example of Service Performance Gap The example I have for the service performance gap is my most recent trip to A & P to get some last minute groceries. There were many factors that have influenced my decision to go to A & P rather then Stop and Shop or another marke t. The most important influence to my decision was my past experience at A & P.The last time I was there I talked to a man in the Seafood department and he took the time to talk to me about how to cook certain Seafood in a way that would be new to me. He gave me advice and also gave me recipe cards to make it easier when I got home. He took the time with me to help and explain to me the best type of fish or crab legs and really showed how well he knew his job. It was a very pleasant experience. Other factors influencing my decision were the great deals that they had, amazing actually for this week, and word of mouth from my neighbor was having a seafood night like I was.There was also explicit service that was nonpersonal and personal. For example I saw and add in the paper for this week with the sale and a few days ago the seafood worker told me about the deal and to wait. This is a great example of how gap 3 can be narrowed down with the employees being properly educated and excee ding customer service quality. Communication Gap Provider gap 4 also known as the Communication Gap is the difference between the service delivery and the service providers external communications. A large part of Gap 4 is the difference between the actual and promised service.Broken promises, over promising, and false advertisement are example of what can widen the gap. Failing to communicate with the customer and using exaggerated promises is what employees do to try and serve them to their expectations. A way to narrow the gap would be to properly communicate with the customer and educate them to be able to use the service properly(Services, 42-43). With communication come service transactions and the relationship that you build with the customer which is important in the communication gap because as an employee you are in direct communication with the customer.Pricing products at a reasonable price is also important, as well as strategizing how to keep customer expectations high by improving service delivery. Overall communicating properly with the customer and understanding their expectations should and will improve their perception. Example of Communication Gap An instance that still gets me upset to this day in which explicit service promises were exaggerated to the point where I was disappointed was for an oil change by Goodyear.I was extremely upset because when I asked how long it was going to take they told me only a half hour to 45 minutes. I waited 2 hours and they then told me that they did not have the correct funnel for the job and had to wait to get one. I was extremely pissed off because they did not have the decency to tell me what was going on. This was horrible service because it was like they kept lying to me when they said only a few more minutes. Goodyear then told me that they were sorry and then did not make me pay, however it still took up a lot of time, without any communication.I then learned that I would not go back to Goodyear be cause even though I made the appointment days earlier they did not have the supplies needed or the decency to communicate with me. Closing Gap The last gap is the closing gap where everything is put together. In order to close the customer gap all of the gaps 1-4 need to be closed and they also need to stay that way(Services, 43). It is very important to make sure that the customer is pleased with the customer service they were provided. By making sure they are satisfied with their service is a way to keep the customer coming back to continue to do business with the company. pic] Works Cited Bianca, Audra. Organizational Gap Analysis. E How. 22, November 2010. http://www. ehow. com/about_5304768_organizational-gap-analysis. html Brown, Gene, Plenert, Gerhard. Gap Analysis. Reference for Business. 21, November 2010. http://www. referenceforbusiness. com/management/Ex-Gov/Gap-Analysis. html. Service Gap Analysis. Project Tools. 21, November 2010. http://projecttools. co. uk/ProjectToo ls/Gap. htm Services Marketing, 5th Edition, by Bitner, Mary Joe and Valerie A. Zeithaml, published by McGraw Hill, 2009.

History of nursing in nigeria and united states of america

According to Nursing and Midwifery Council of Nigeria (2005) , the detailed history of a profession that combines scientific principle , technical skills and personal comparison can't be precisely relayed but records hold that nursing came to limelight in 1854 when the mother of professional nursing , Florence Nightingale started the battlefield with other 38 nurses and cared for the sick and injured men during the Crimean war in England.Here persistence dedicated services, day nd night , experiences paid off by making her famous and recognized as a lady with lamp. Her metric service resulted to the beginning of professional com/5-rights-of-nursing-delegation/">nursing. Though, nursing in the early days was primarily a family matter with mothers caring for their own families or neighbors assisting each other.In 1880, the status of nursing was greatly improved and many women including religious order were now involved in patients care. During the era, there are many school of nursing for trained nurse throughout Europe with the first school established in 1836 by arker Theorder Fliedner in his parisn in Kavesworth Germany through the influence of Florence Nightingale the Kareworth school. In 1882, came the first movement for the recognition and registration of nurse.International body were formed Emirgare Royal Births Nurses Council of nurses established in 1893 and international council of nurse was established with headquarters in Geneva, Switzerland and branches all over the world. Also in 1926, the British college of nurses was founded. The first African American graduate nurse, Mary E. Mahoney, who promoted integration and etter working condition, for black patients and healthcare workers. Though nursing came to Nigerian through the British colonial master.They provided services and medical care for wounded soldiers at the forth with hospital later the first nursing home in Nigeria in Jericho, Ibadan by the government of the British colonial master Later on , missionaries and their wives came to supplement government effort by setting up mission homes, dispensaries etc and commence the training of nurses in Nigeria, though language barriers, there was no formal training but on the ob acquisitions skills and practical aspect are been rendered by nursing surgery The regional government in Nigeria began the training of nurses by setting individual regional standard in 1949, the school of nursing, Eleyele was established to facilitate the training of nurses, later in 1952 , the university college hospital Ibadan started the training of nurses in a higher standard. In 1949, the nursing council of Nigeria was established to complement the efforts to the various training bodies and creating standards for nurse. By 1965, department of nursing was established in the university of Ibadan to ommence a degree programme in Nigeria. Later on university of Ife in 1972 and university ot Nigeria Enugu also started degree in 1 , at present all t states in Nigeria has one or more school of nursing, midwifery and kind of post basic schools.More degree awarding institution has been granted the licencse to produce degree holder in nursing. Among them are Ahmadu Bello university, zairia. University of Calabar, Calabar, Ladoke Akintola University (LAUTECH) Ogbomoso. Also Private University, Babcok university, Disan Remo: Leadcity niversity, Madonna university among others started degree in nursing. Nurses, according to the ICN code of ethics as reviewed in 2005, have four fundamental responsibilities to promote health, to prevent illness, to restore health and to alleviate suffering. The need to nursing is universal inherent in nursing is respect for human rights, including cultural rights, the right to life and choice, to dignity and to be treated with respect.Nursing care is respectful and unrestricted by considerations of age, colour, creed, culture, disability or illness, gender, sexual rientation, nationality, polities, race or soc ial status. Nurses render health services to the individual, the family and the community and coordinate their services with those of related groups. Before 1981 , nursing was adjudged a vocation in Nigeria, but by virtue of the industrial arbitration panel (IAP ) award of 1981, nursing got the recognition of a full-fledge profession Arising from that pronouncement, the association has been working with the N ; MCN to take nursing to the highest pedestal of professionalism and one of the ways is through nursing education reforms.

How to Stay Organized in College

How to Stay Organized in College You might have had grand plans about getting organized in college. And yet, despite your best intentions, your plans for organization seemed to slip through your fingers. So how can you stay organized for the long road ahead? Fortunately, although there are a zillion things to manage between your first day of classes and your last, staying organized in college is a lot easier than you might think. With a little advanced planning and the right skill set, staying organized can become more of your routine instead of just your ideal. Try Various Time Management Systems If you were wholly dedicated to making some fancy schmancy new calendaring app work for you this semester, but it ended up not working at all, dont be too hard on yourself. That means a particular system didnt work for you, not that youre bad at time management. Keep trying (and trying and trying) new time management systems until you find one that clicks. And if that means using a good, old-fashioned paper calendaring system, so be it. Having some calendar is the most important part of staying organized through the chaos that is college. Keep Your Dorm Room Clean When you lived at home, you had to keep your room relatively clean. But now that youre in college, you can keep your dorm room as messy as you want, right? Wrong! As silly as it sounds, a messy dorm room can represent a messy college life. Keeping your living space clean can help with everything from preventing you from losing your keys (again) to being able to mentally focus when you need to since you wont be visually distracted by all the junk on your desk. Additionally, keeping your space clean doesnt have to take a lot of time and will lead to all those little things that make you feel like youre in control of your own life: having clean clothes to choose from in the morning, knowing where that FAFSA form went, always having your cell phone charged. If keeping your dorm room clean seems like a waste of time, spend one-week tracking how much time you spend maintaining it clean and another week tracking how much time you spend looking for stuff or trying to recover from things youve lost (like that FAFSA form). You might surprise yourself. Stay on Top of Your Responsibilities When you are faced with anything that connects with your college life responsibilities - from a cell phone bill to an email from your mom about when youre coming home for Thanksgiving - make yourself do one of four things: Do it Schedule it Toss itFile it As an example, spending the next month arguing with your mom over when youll fly home will take ten times as much time as it will for you to just give her some dates when she brings it up. And if you arent sure yet, figure out a day by which you will be sure - and then put it into your calendaring system. Your mom will leave you alone, youll knock something off your to-do list, and you wont have to spend time telling yourself Oh shoot, I need to figure out Thanksgiving a million times a day between now and then. Spend Time Each Week Reorganizing Youre in college because youve got a great brain. So put it to use on all you have to do outside of the classroom! Just like a finely tuned athlete, your mind is learning, expanding, and strengthening each week; youre in school. Consequently, what organizing systems worked for you a month or two ago might not work any longer. Spend a few moments looking at what you got done, what youre doing, and what youll need to do over the next few weeks. While it may seem like a waste of time, those precious minutes can save you a lot of lost time - and a lot of disorganization - in the future. Plan Ahead to Stay Ahead Everyone knows that student who always says, Oh, I cant do something then, Ill be up all night cramming for my midterm. Really? Because that is just planning to be disorganized! Plan for everything you have to do. If you have a significant event youre planning, make sure your homework is done ahead of time so you can focus on your event when the time comes. If you know you have a major paper due, plan to work on it - and finish it - a few days in advance. Since its on your calendar and in your master plan, youll stay organized and on top of your tasks without even having to think about it. Take Care of Your Physical, Emotional, and Mental Health Being in college is hard - and not just academically. If youre not eating healthy, getting enough sleep, finding time to exercise, and overall treating yourself kindly, it will catch up with you sooner or later. And its impossible to get and stay organized if you dont have the physical, emotional, and mental energy to function. So give yourself a little TLC and remember that taking care of your health is an integral part of reaching your college goals.

Top Ranked California Business Schools

Top Ranked California Business Schools California is a large state with a lot of diverse cities. It is also home to hundreds of college and universities. Many of them are in the states large public school system, but there are even more private schools. In fact, some of the largest and most prestigious colleges and universities in the country are located in California. This means lots of choices for students who are seeking a higher education. In this article, were going to take a look at some of the options for students who are majoring in business. Although some of the schools on this list do have undergraduate programs, were going to focus on the best California business schools for graduate students who are seeking an MBA or a specialized masters degree. These schools have been included because of their faculty, curriculum, facilities, retention rates, and career placement rates.   Stanford Graduate Schools of Business Stanford Graduate School of Business is frequently ranked among the best business schools in the country, so it is no surprise that it is widely considered to be the best business school in California. It is part of Stanford University, a private research university. Stanford is located in Santa Clara County and adjacent to the city of Palo Alto, which is home to a number of different tech companies. Stanford Graduate School of Business was originally created as an alternative to business schools in the eastern portion of the United States. The school has grown to become one of the most highly respected institutions of education for business majors. Stanford is known for its cutting-edge research, distinguished faculty, and innovative curriculum. There are two main masters level programs for business majors at Stanford Graduate School of Business: a full-time, two-year MBA program and a full-time, one-year Master of Science program. The MBA program is a general management program that begins with a year of core courses and global experiences before allowing students to personalize their education with various electives in areas like accounting, finance, entrepreneurship, and political economics. Fellows in the Master of Science program, known as the Stanford Msx Program, take foundational courses first before being mixed in with MBA students for elective coursework. While enrolled in the program (and even afterward), students have access to career resources and a Career Management Center that will help them design a personalized career plan designed to develop skills in networking, interviewing, self-assessment and much more.    Haas School of Business Like Stanford Graduate Schools of Business, Haas School of Business has a long, distinguished history. It is the second oldest business school in the United States and is widely considered to be one of the best business schools in California (and the rest of the country). Haas School of Business is part of the University of California- Berkeley, a public research university founded in 1868. Haas is located in Berkeley, California, which is situated on the east side of San Francisco Bay. This Bay Area location offers unique opportunities for networking and internships. Students also benefit from the award-winning Haas School of Business campus, which boasts ultramodern facilities and spaces that are designed to encourage collaboration among students. Haas School of Business offers several different MBA programs to suit various needs, including a full-time MBA program, an evening and weekend MBA program, and an executive MBA program called the Berkeley MBA for Executives. These MBA programs take between 19 months and three years to complete. Business majors at the masters level can also earn a Master of Financial Engineering degree, which provides preparation for finance careers in investment banks, commercial banks, and other financial institutions. Career advisors are always on hand to help business students plan and launch their careers. There are also a number of companies that recruit talent from Haas, ensuring a high placement rate for business school graduates.   Ã‚  Ã‚   UCLA Anderson School of Management Like the other schools on this list, Anderson School of Management is considered a top-tier U.S. business school. It is highly ranked among other business schools by a wide range of publications. Anderson School of Management is part of the University of California- Los Angeles, a public research university in the Westwood district of Los Angeles. As the creative capital of the world, Los Angeles offers a unique location for entrepreneurs and other creative business students. With people from more than 140 different countries, Los Angeles is also one of the most diverse cities in the world, which help Anderson be diverse as well. Anderson School of Management has many of the same offerings as Haas School of Business. There are multiple MBA programs to choose from, allowing students to individualize their management education and pursue the program that fits with their lifestyles. There is a traditional MBA program, a fully employed MBA (for working professionals), an executive MBA, and a global MBA for Asia Pacific program, which was created developed through a partnership between the UCLA Anderson School of Management and National University of Singapore Business School. Completion of the global MBA program results in two different MBA degrees, one awarded by UCLA and one by the National University of Singapore.  Students who are not interested in earning an MBA can pursue a Master of Financial Engineering degree, which is best suited for business majors who want to work in the finance sector.   Parker Career Management Center at Anderson School of Management  provides career services to students and graduates through every stage of the career search. Several organizations, including Bloomberg Businessweek and The Economist, have ranked the career services at Anderson School of Management as the best in the country (#2 in fact).

Impact of Media on Society Essay Example | Topics and Well Written Essays - 750 words

Impact of Media on Society - Essay Example The media can affect women negatively through their desire to want to look â€Å"beautiful† like models and presenters on television. In different forms of media, women are shown as having an ideal body type (Sands, n.d.). Over a long period of time after continually seeing thin and beautiful women, it has to have an effect on the average woman in society. This can be seen from when little girls get their first Barbie doll; why is every Barbie doll sexy, slim, and are revealing? (Sands, n.d.). The reason is that the media fuels this desire by promoting it as normal. Young girls are susceptible to these types of media because they do not know how to differentiate between the truth and exaggerated truth. Going a little further, the media often plays up the sexualisation of women. This can be shown in many movies, where women are shown to be sexy and powerful. This inadvertently has an effect on women who watch these movies because they then feel like they need to act in the same way. The average model in the fashion industry is young, tall, and slim (Sands, n.d.). This can often lead to anorexia among young girls because they feel like they have to look exactly like those models that they see on fashion catwalks around the world. Another group of society that the media negatively affects is young people, namely teenagers. ... MTV is the most obvious example of this. Research shows that teenagers who watch a considerable amount of MTV have very relaxed attitudes about sex (Williams, 2004). This shows that there is a direct link between teenagers’ behaviors and what they watch on television. The last group in society that the media affects negatively is children. Violence is one of the key issues with children and the media. Research shows that children who play video games reguarly are more likely to be violent later on in life (Tompkins, 2003). Besides this, violence is often displayed on programs that children tend to watch. While this does not have the same effect on children as video games, it can still affect their behaviors when they reach adulthood. Violent behavior will often lead to prison or will affect them socially. Parents need to censor everything that their children watch on television because it may cause them to show violence towards others. The media can be used to benefit society if it is done in the right way. It is not likely that the media’s impact on society will diminish anytime soon, so it is important that the message is changed to only have a positive effect on a society’s citizens. The media can increase society’s knowledge as long as it remains unbiased and presents information that does not negatively affect three groups: women, teenagers, and children. References Sands, B. (n.d.). Mass Media Has a Negative Impact on Women. Retrieved from Teen Ink: http://www.teenink.com/opinion/pop_culture_trends/article/225891/Mass-Media-Has-a-Negative-Impact-on-Women/ Tompkins, A. (2003, December 14). The Psychological Effects of Violent Media on Children. Retrieved from AllPsych Online: